The Royal Hospital (RH) received the International Diamond Prize for Excellence in Quality, run by the European Society for Quality Research (ESQR), Switzerland. The reward was received in a ceremony held in Vienna (Austria) which was attended by a large number of quality experts and academics along with World Organizations representatives.
This remarkable occasion is a recognition for the activities and efforts made by the hospital’s employees to uplift the quality of delivered service despite the major challenges. In addition, it is a reward for implementing a number of patients’ safety standards and procedures. Moreover, this reward recognizes other policies such as inserting firmly continues progress culture in all employees and motivating them to develop their Leadership capability.
It is worth to mention that the ESQR grants annually this reward for those institutions distinguished in developing Excellency and quality programmes. The selection of such institutions is based on the institution’s efforts to and contribution in promoting leadership, continues progress, and customer satisfaction.