Acceptance of Terms:
Inapplicability of any MasterCard, Visa, Dinners or Amex-branded Payment Card Cardholder Agreement:
Information Technology Authority (ITA) is NOT a financial institution and does not issue credit, debit, check or payment cards of any type of nature. Your MasterCard, Visa, Dinners or Amex-branded payment card relationship is with an issuing bank or financial institution, and not with ITA. Any and all questions or issues regarding your MasterCard, Visa, Dinners or Amex-branded payment card or cardholder account should be directed to the bank or financial institution that issued your card, and not to ITA. While ITA likewise has a relationship with your bank or financial institution, that relationship does not pertain to individual cardholders or payment card accounts.
Age And Responsibility:
You represent that you are of sufficient legal age to use the e-Payment Gateway and to create binding legal obligations for any liability you may incur as a result of the use of e-Payment Gateway. You understand that you are financially responsible for all uses of the e-Payment Gateway by you and those authorized by you to use your financial Data, your password or other verification information.
Your Personal Information:
No responsibility of handling enquiry or complaint:
ITA is a payment service provider to the merchant selling goods or service online and does not bear a relation of any other kind with the merchant including the goods and service provided by the merchant. ITA shall neither receive nor provide any response to any enquiry, complaint, or request of information which are sent verbally or written through any means to ITA from you arisen or caused as a result of the use the merchant service.
Similarly ITA does not bear any relation to the issuing bank of your card or payment instrument. ITA shall neither receive nor provide any response to any enquiry, complaint, or request of information from you with regards to your banking transactions or card status in relation to the online purchase and use of the e-Payment gateway service.
ITA shall only provide response to enquiries from the online merchant or banks in accordance to their respective agreement to ITA with regards to the use of ITA service.
All content on the ITA e-Payment Gateway web pages, such as text, logo, graphic, image, software, are the property of ITA or its content provider. These information are protected by the copyright of their respective owner. The user is strictly prohibited to reproduce or edit any of such information without express permission from ITA.
a). ITA shall not be liable for any loss resulted or claim of non-fulfilling of services or goods which the user purchase from online merchants. ITA shall not be contacted or held liable to attend any case of dispute resolution purchaser and the merchant over any subjects relating to the provision of services and use of services provided by the merchants.
ITA does not provide any warranty that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from the merchant or ITA are free of viruses or other harmful components. the service is provided on an "as is" and "as available" basis. ITA expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. ITA makes no representations or warranties and shall not be liable for any damage of any kind arising from the use of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site. you expressly agree that your use of this site is at your sole risk.
ITA make no warranty that (i) the service will meet your requirements; (ii) the service will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the service will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) any errors in the software will be corrected.
Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
Payment and refund policies:
Refund Policy (Arabic)