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About Us

About Us

Given the great expansion in the Ministry of Health in terms of the number of healthcare institutions and the number of employees in those institutions, and the number and quality of healthcare services provided by the Ministry of Health it became necessary to establish a unit that takes care of the assessment of healthcare services, related aspects of human resources and material resources, and works on continuous improvement in performance at all levels and in various units of the Ministry. Therefore, the decision of establishing the Directorate General of Quality Assurance Center has been taken to meet the needs of the next phase and outlook of the ambitious strategic plan 2050 of the Ministry. In this regard, the Directorate-General of Quality assurance center is seeking to be a national reference with global level in the field of healthcare quality and patient safety. It works to carry out its message in raising the quality of healthcare services and patient safety in all institutions of the Ministry of health by the application of appropriate international standards to local realities.

Vision

The Directorate-General of Quality Assurance Center (DGQAC) to be the national reference body in healthcare quality and patients safety that meets international standards .

Mission

The Directorate General of Quality Assurance Center (DGQAC) is working to raise the level of quality of healthcare services and patient safety in all Ministry of Health institutions in collaboration with these institutions through the application of international standards appropriate to the local realities.

Values

Our values in the Directorate General of Quality Assurance Center are:
1. Commitment to the improvement of the quality of healthcare and patient safety services.
2. Team spirit
3. Creativity and innovation in the field of healthcare quality and patient safety
4. Professionalism in dealing and cooperation
5. Mutual trust
6. Transparency in dealing and cooperation

Responsibility

1. Forming a quality management system based on international standards which conserves the national privacy.
2. Maintaining high level of quality of healthcare services provided by health institutions, through a system of development, improvement, evaluation and continuous monitoring.
3. Maintaining high level of awareness in the field of healthcare quality and patient safety for all employees in the health institutions, using different teaching and training methods in cooperation with the competent authorities
4. Providing technical consultation and support in the field of healthcare quality and patient safety for all health institutions
5. Following-up continuously the latest scientific achievements in the field of healthcare quality and patient safety and sharing them with all health institutions

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