Nizwa Hospital
Mission
We praise Allah for the many blessings, and ask him to help and success in our entire work, and prayers and peace envoy our prophet Mohammed. Our honorable people in Nizwa: We are very pleased to be able to share with you today the opening ceremony of Nizwa Hospital, as we are always happy whenever we had the opportunity to do visits to the aspects of the Sultanate, in order to see how the works go and to participate in the ceremonies that have helpful achievements for the citizens. There is no doubt that the opening of the hospital provides medical services to the citizens is one of the great achievements and the Ministry of Health should be appreciated for that and we wish always to see success in its activity, we are always pleased to celebrate the achievements of this activity with the citizens in all parts of the Sultanate, as well as the various aspects of government activity in other vital facilities is moving forward to achieve their improvements for our people. Fellow citizens in Nizwa: The opening of this hospital today does not mean that more than meet the urgent need for treatment in this region, and it will complete its responsibilities until opening the grand hospital that its foundation stone for constriction has already done here. And cause of help from Allah we are going from good to better and our aim is to raise our people and our country’s grade. We ask Allah to guide all of us to the right way.
Vision
Good treatment to ensure patient safety and confidence. Honesty and integrity to respect the ethics of the profession and work infinitely quality team spirit. Continuing Education For equal opportunities for training and education. Partnership from this value, the hospital seeks to promote it as a principle in decision making
Services
Services provided by Nizwa Hospital
Administrative Services
Administrative Services
Administration is the focal point for any organization which is subdivided into administrative and financial administered by the Director of Administrative and Financial Affairs and the ramifications of which several sections (Department of Administrative Affairs, personnel, finance, public services and patients) There is also a section for coordination and follow-up follows the Executive Director means all things coordination .And patient care management services through which you are given the medical reports and others.
Read More
Educational Services and Training
Educational Services and Training
Nizwa Hospital is one of the most competent teaching hospitals train doctors excellence and doctors attending the Council of Oman Medical Specialties in multiple programs emergency and orthopedics and general surgery and an ongoing effort to recognize the rest of the other disciplines. The hospital also provides educational services for students of colleges of nursing and health institutes as students Nursing Institute Nizwa in various fields and disciplines as the teaching of nurses and they are on the job through specialized educational programs. And In terms of training and services that aim to support, promote and develop the professionalism of health care providers through continuing education and training programs. The Training Section workshops and conferences job training and education for its employees from within the hospital as the hold periodic training sessions, such as cardiopulmonary resuscitation and other advanced course.
Read More
Ambulatory Services
Ambulatory Services
We provided round a clock fully equipped ambulance service for care of outpatient's medical emergencies cases. Our entirely trained department is ready to deal with any demand or argent situation at 24 hours. A&E, Delivery suit, and mother's ward and pharmacies.
Read More
Information Technology
Information Technology
The Information Technology and Health Information Department is one of the most vital units within the hospital. Nizwa Hospital utilizes a computerized system—an Electronic Medical Record (EMR)—to streamline the work of physicians and other healthcare providers. This system enables the tracking of patient status, including laboratory test results, medical reports, diagnostic imaging, and more. It also facilitates the internal referral of patients between various hospital departments, as well as external electronic referrals (E-Referrals). Furthermore, the department classifies diseases using the international coding system (ICD-10) and generates statistical reports—daily, monthly, and annual—including year-over-year comparative analyses. The department manages patient appointments for specialized clinics, surgical procedures, diagnostic endoscopies, and physical therapy and rehabilitation sessions. Staff members handle patient reception and registration for the Emergency Department and outpatient clinics, with the Civil ID number serving as a fundamental requirement for patient registration. The IT section is responsible for developing reports and software applications, providing technical support to staff, and maintaining computer hardware and software. Additionally, the system is integrated with the platform used at the Nizwa Health Complex, allowing the "AlSHIFA 3" electronic system to access patient records across both institutions. All non-electronic documents are digitized and stored electronically, indexed by the patient’s unique identification number. The hospital also maintains a robust system to ensure the confidentiality of patient data across all medical documentation.
Read More
Engineering and Maintenance Services
Engineering and Maintenance Services
The Engineering and Maintenance Department plays a pivotal role—both directly and indirectly—in patient care and service. Its infrastructure comprises an office building, a workshop, storage facilities, a power supply unit, a heating and HVAC (heating, ventilation, and air conditioning) room, an oxygen supply room, and a spare parts storage area. The department ensures the consistent provision of electricity, water, and oxygen to the hospital’s various units, while also maintaining the buildings, facilities, and all electrical, mechanical, and medical equipment. Furthermore, the department is responsible for supplying steam to the Central Sterilization Department. Additionally, it is tasked with the proper and sanitary disposal of both medical and non-medical waste.
Read More
Quality Management and Patient Safety Department
Quality Management and Patient Safety Department
The mission of the department is to enhance the quality of healthcare to meet the needs and expectations of patients, their families, and the broader community, in accordance with the highest standards. The department is committed to the continuous development and modernization of both hospital services and staff, upholding the core values that guide our operations—namely, the provision of high-quality healthcare. Furthermore, the department strives to conduct research and pursue excellence in the services provided. It is responsible for analyzing patient complaints and engaging with patients to ensure the ongoing improvement of all services; it also reviews and analyzes complaints originating from various medical departments and external institutions. Additionally, the department regularly conducts surveys to assess the satisfaction levels of both service recipients (patients) and healthcare professionals.
Read More
Clinical Nutrition Department
Clinical Nutrition Department
The department provides comprehensive nutritional care designed to improve health outcomes and support the treatment plans of both inpatient and outpatient individuals. Its services include nutritional status assessment, the development of personalized nutrition plans, and nutritional education. The department addresses a wide range of conditions—such as cardiovascular diseases, diabetes, renal disorders, gastrointestinal issues, malnutrition, obesity, and pediatric conditions—while also providing nutritional support for critical cases through enteral and parenteral nutrition, as well as dietary supplements. Furthermore, the department oversees food service operations, including the preparation and delivery of meals in compliance with food safety standards, the management of catering and food service contracts, the preparation of monthly billing statements, and the implementation of food safety protocols, such as Hazard Analysis and Critical Control Points (HACCP).
Read More
Medical Records Department
Medical Records Department
The Medical Records Department serves as the fundamental pillar and central hub connecting the clinical and administrative aspects of a healthcare institution. It is responsible for organizing and documenting the comprehensive medical history of every patient electronically via the "Al-Shifaa" system—from creating digital files and recording personal and clinical data to archiving test results and surgical reports, as well as managing appointments entirely in a digital format. Beyond eliminating paper-based processes and safeguarding patient data privacy, the department plays a vital role in generating real-time statistical reports that support clinical decision-making and the enhancement of healthcare quality.
Read More
Public Relations Department
Public Relations Department
It serves as a vital bridge and the primary interface connecting the healthcare institution with patients, visitors, and the broader community. This department is responsible for building and enhancing the hospital’s public image, addressing inquiries and suggestions from those who use its services, and resolving any issues to ensure patient satisfaction and a comfortable experience. Furthermore, the department plays a pivotal role in organizing awareness-raising events, managing media relations, and facilitating internal coordination between the administration and medical staff—all of which contribute directly to strengthening institutional trust and highlighting the quality of the healthcare services provided.
Read More
Public Services Department
Public Services Department
It serves as the operational engine and backbone that ensures the continuity of a healthcare institution’s daily activities within a safe and clean environment. This department is responsible for managing and overseeing all logistical and support services—including cleaning and sterilization, catering, laundry, patient transport, and security and safety—as well as the management and disposal of medical waste in compliance with health standards. Its role extends beyond providing administrative and logistical support; it acts as a key partner in infection control, helping to foster a comfortable, healthy, and stable environment for patients, visitors, and medical and nursing staff alike.
Read More
Operations Coordination Department
Operations Coordination Department
This is the dynamic hub responsible for managing and organizing all scheduling and logistical procedures for operating rooms, ensuring they are utilized with maximum efficiency. The department coordinates directly with surgeons, anesthesiologists, inpatient units, and sterilization services; it manages daily and weekly surgical schedules and verifies that patients are medically prepared—including ensuring all necessary pre-operative tests are completed—prior to their procedures. This department plays a pivotal role in reducing patient wait times, facilitating rapid responses to emergencies, and ensuring the smooth flow of operations within the surgical suite, ultimately fostering the delivery of safe and well-organized surgical care.
Read MoreAbout
His Majesty Sultan Qaboos bin Said opened Nizwa Hospital on September 2, 1971. It was rebuilt and opened on October 30, 1998 to be a reference hospital to provide secondary health care to the residents of Al Dakhiliyah Governorate and its neighboring governorates. Patients' health information is managed by an advanced electronic medical system known as "Al-Shifa +3". The hospital includes 305 beds, including inpatient departments and various intensive care units (for cardiac, for adults with internal and surgical diseases, for children, for premature infants, and a burn unit). It also contains accident and emergency departments, a maternity hall, a dialysis unit, and a maternal ward. On October 4, 2023. At 08:57 Muscat time, the Nizwa Reference Hospital expansion project was opened under the patronage of His Excellency Sultan bin Salem Al Habsi, Minister of Finance, and in the presence of His Excellency Dr. Hilal bin Ali bin Hilal Al Sabti, Minister of Health, and a number of Their Excellencies and officials. The expansion project consists of 8 buildings on an area of 45,135 square meters. square, containing 260 attachments; After the expansion, the hospital’s capacity increased to more than 555 beds, an increase of 245 beds. This is in keeping with the continuous growth in demand for specialized health services from the people of Al-Dakhiliyah Governorate and neighboring governorates. The expansion included the cardiac catheterization unit, intensive care for heart diseases, intensive care for newborns, intensive care for adults, endoscopy and day care units, adding operating rooms, and expanding the emergency department (first phase) and clinics. The expansion also included the radiology department with the addition of a unit for magnetic resonance imaging, bone density, and CT scans for emergency cases, inpatient departments, and an integrated center for research and training. The expansion project includes adding 8 beds to the internal ward (men and women), 14 beds to the maternity ward, 32 beds to the surgical ward for men, 6 Beds for the stroke ward, two beds for the cardiac intensive care unit, 20 beds for the post-catheterization care department, 8 beds for the adult intensive care unit, 4 beds for the pediatric intensive care unit, and 11 beds for the neonatal intensive care unit. The expansion project included the establishment of an integrated center for training and studies, and an increase in the number of beds in specialized units such as the emergency department, maternity hall, gynecology emergency, day care, dialysis unit, endoscopy and pain control, operating and recovery rooms, with a total increase of 67 beds. In the new expansion, 18 doctors’ rooms and 3 nursing and treatment rooms were added in the surgery and heart clinic, 9 doctors’ rooms in the gynecology clinic, 6 doctors’ rooms and nursing and treatment rooms for the internal medicine clinic, 3 doctors’ rooms and an endoscopy room in the ear, nose and throat clinic, while the children’s clinic included 8 Rooms for doctors and two rooms for nursing and treatment. The eye clinic included 6 rooms for doctors, two rooms for vision examination, and a room for treatment. The kidney clinic included 4 rooms for doctors and rooms for nursing and treatment. The orthopedic clinic included 6 rooms for doctors and two rooms for nursing and treatment. The physical therapy clinic included 10 rooms for doctors, and a room for doctors in PAC anesthesia clinic, and a room for doctors in the nutrition clinic. An MRI machine and a bone density X-ray machine were also added as a new service in the expansion project, and a second CT scan machine was added, and a number of radiology devices such as The future stages of the project will witness an increase in some of the health services provided by the hospital, such as the addition of 8 emergency beds, the creation of a pediatric emergency department, 8 beds for stroke care, the expansion of the laboratory, the sterilization department, the obstetrics and gynecology emergency department, and the blood bank.
Mission
We praise Allah for the many blessings, and ask him to help and success in our entire work, and prayers and peace envoy our prophet Mohammed. Our honorable people in Nizwa: We are very pleased to be able to share with you today the opening ceremony of Nizwa Hospital, as we are always happy whenever we had the opportunity to do visits to the aspects of the Sultanate, in order to see how the works go and to participate in the ceremonies that have helpful achievements for the citizens. There is no doubt that the opening of the hospital provides medical services to the citizens is one of the great achievements and the Ministry of Health should be appreciated for that and we wish always to see success in its activity, we are always pleased to celebrate the achievements of this activity with the citizens in all parts of the Sultanate, as well as the various aspects of government activity in other vital facilities is moving forward to achieve their improvements for our people. Fellow citizens in Nizwa: The opening of this hospital today does not mean that more than meet the urgent need for treatment in this region, and it will complete its responsibilities until opening the grand hospital that its foundation stone for constriction has already done here. And cause of help from Allah we are going from good to better and our aim is to raise our people and our country’s grade. We ask Allah to guide all of us to the right way.
Vision
Good treatment to ensure patient safety and confidence. Honesty and integrity to respect the ethics of the profession and work infinitely quality team spirit. Continuing Education For equal opportunities for training and education. Partnership from this value, the hospital seeks to promote it as a principle in decision making
- Department of Surgery
- Department of Medicine
- Department of Obstetrics and Gynecology
- Department of pediatrics
- Accident and Emergency Department
- Orthopedic department
- Dental
- Radiology
- Laboratory
- Rehabilitation & physiotherapy
- Nutrition
- Blood Bank
- Renal Dialysis Units
- Burns Unit
- Adult incentive care units (AICU)
- Cardiology Care Unit (CCU)
- Nursing Department
Administrative Services
Administrative Services
Administration is the focal point for any organization which is subdivided into administrative and financial administered by the Director of Administrative and Financial Affairs and the ramifications of which several sections (Department of Administrative Affairs, personnel, finance, public services and patients) There is also a section for coordination and follow-up follows the Executive Director means all things coordination .And patient care management services through which you are given the medical reports and others.
Read More
Educational Services and Training
Educational Services and Training
Nizwa Hospital is one of the most competent teaching hospitals train doctors excellence and doctors attending the Council of Oman Medical Specialties in multiple programs emergency and orthopedics and general surgery and an ongoing effort to recognize the rest of the other disciplines. The hospital also provides educational services for students of colleges of nursing and health institutes as students Nursing Institute Nizwa in various fields and disciplines as the teaching of nurses and they are on the job through specialized educational programs. And In terms of training and services that aim to support, promote and develop the professionalism of health care providers through continuing education and training programs. The Training Section workshops and conferences job training and education for its employees from within the hospital as the hold periodic training sessions, such as cardiopulmonary resuscitation and other advanced course.
Read More
Ambulatory Services
Ambulatory Services
We provided round a clock fully equipped ambulance service for care of outpatient's medical emergencies cases. Our entirely trained department is ready to deal with any demand or argent situation at 24 hours. A&E, Delivery suit, and mother's ward and pharmacies.
Read More
Information Technology
Information Technology
The Information Technology and Health Information Department is one of the most vital units within the hospital. Nizwa Hospital utilizes a computerized system—an Electronic Medical Record (EMR)—to streamline the work of physicians and other healthcare providers. This system enables the tracking of patient status, including laboratory test results, medical reports, diagnostic imaging, and more. It also facilitates the internal referral of patients between various hospital departments, as well as external electronic referrals (E-Referrals). Furthermore, the department classifies diseases using the international coding system (ICD-10) and generates statistical reports—daily, monthly, and annual—including year-over-year comparative analyses. The department manages patient appointments for specialized clinics, surgical procedures, diagnostic endoscopies, and physical therapy and rehabilitation sessions. Staff members handle patient reception and registration for the Emergency Department and outpatient clinics, with the Civil ID number serving as a fundamental requirement for patient registration. The IT section is responsible for developing reports and software applications, providing technical support to staff, and maintaining computer hardware and software. Additionally, the system is integrated with the platform used at the Nizwa Health Complex, allowing the "AlSHIFA 3" electronic system to access patient records across both institutions. All non-electronic documents are digitized and stored electronically, indexed by the patient’s unique identification number. The hospital also maintains a robust system to ensure the confidentiality of patient data across all medical documentation.
Read More
Engineering and Maintenance Services
Engineering and Maintenance Services
The Engineering and Maintenance Department plays a pivotal role—both directly and indirectly—in patient care and service. Its infrastructure comprises an office building, a workshop, storage facilities, a power supply unit, a heating and HVAC (heating, ventilation, and air conditioning) room, an oxygen supply room, and a spare parts storage area. The department ensures the consistent provision of electricity, water, and oxygen to the hospital’s various units, while also maintaining the buildings, facilities, and all electrical, mechanical, and medical equipment. Furthermore, the department is responsible for supplying steam to the Central Sterilization Department. Additionally, it is tasked with the proper and sanitary disposal of both medical and non-medical waste.
Read More
Quality Management and Patient Safety Department
Quality Management and Patient Safety Department
The mission of the department is to enhance the quality of healthcare to meet the needs and expectations of patients, their families, and the broader community, in accordance with the highest standards. The department is committed to the continuous development and modernization of both hospital services and staff, upholding the core values that guide our operations—namely, the provision of high-quality healthcare. Furthermore, the department strives to conduct research and pursue excellence in the services provided. It is responsible for analyzing patient complaints and engaging with patients to ensure the ongoing improvement of all services; it also reviews and analyzes complaints originating from various medical departments and external institutions. Additionally, the department regularly conducts surveys to assess the satisfaction levels of both service recipients (patients) and healthcare professionals.
Read More
Clinical Nutrition Department
Clinical Nutrition Department
The department provides comprehensive nutritional care designed to improve health outcomes and support the treatment plans of both inpatient and outpatient individuals. Its services include nutritional status assessment, the development of personalized nutrition plans, and nutritional education. The department addresses a wide range of conditions—such as cardiovascular diseases, diabetes, renal disorders, gastrointestinal issues, malnutrition, obesity, and pediatric conditions—while also providing nutritional support for critical cases through enteral and parenteral nutrition, as well as dietary supplements. Furthermore, the department oversees food service operations, including the preparation and delivery of meals in compliance with food safety standards, the management of catering and food service contracts, the preparation of monthly billing statements, and the implementation of food safety protocols, such as Hazard Analysis and Critical Control Points (HACCP).
Read More
Medical Records Department
Medical Records Department
The Medical Records Department serves as the fundamental pillar and central hub connecting the clinical and administrative aspects of a healthcare institution. It is responsible for organizing and documenting the comprehensive medical history of every patient electronically via the "Al-Shifaa" system—from creating digital files and recording personal and clinical data to archiving test results and surgical reports, as well as managing appointments entirely in a digital format. Beyond eliminating paper-based processes and safeguarding patient data privacy, the department plays a vital role in generating real-time statistical reports that support clinical decision-making and the enhancement of healthcare quality.
Read More
Public Relations Department
Public Relations Department
It serves as a vital bridge and the primary interface connecting the healthcare institution with patients, visitors, and the broader community. This department is responsible for building and enhancing the hospital’s public image, addressing inquiries and suggestions from those who use its services, and resolving any issues to ensure patient satisfaction and a comfortable experience. Furthermore, the department plays a pivotal role in organizing awareness-raising events, managing media relations, and facilitating internal coordination between the administration and medical staff—all of which contribute directly to strengthening institutional trust and highlighting the quality of the healthcare services provided.
Read More
Public Services Department
Public Services Department
It serves as the operational engine and backbone that ensures the continuity of a healthcare institution’s daily activities within a safe and clean environment. This department is responsible for managing and overseeing all logistical and support services—including cleaning and sterilization, catering, laundry, patient transport, and security and safety—as well as the management and disposal of medical waste in compliance with health standards. Its role extends beyond providing administrative and logistical support; it acts as a key partner in infection control, helping to foster a comfortable, healthy, and stable environment for patients, visitors, and medical and nursing staff alike.
Read More
Operations Coordination Department
Operations Coordination Department
This is the dynamic hub responsible for managing and organizing all scheduling and logistical procedures for operating rooms, ensuring they are utilized with maximum efficiency. The department coordinates directly with surgeons, anesthesiologists, inpatient units, and sterilization services; it manages daily and weekly surgical schedules and verifies that patients are medically prepared—including ensuring all necessary pre-operative tests are completed—prior to their procedures. This department plays a pivotal role in reducing patient wait times, facilitating rapid responses to emergencies, and ensuring the smooth flow of operations within the surgical suite, ultimately fostering the delivery of safe and well-organized surgical care.
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Contacts and Locations
Address
Nizwa Hospital is located in the state of AL Radah in Nizwa area in the interior Region of Oman. You can reach the hospital for those who coming from Muscat through the main street ( Muscat - Ibri road ) it is in the left from Muscat nearly 140 km and from Ibri approximately 145 km in which is next to the Sultan Qaboos Grand Mosque in Nizwa.
