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Rustaq Hospital

Rustaq Hospital

Rustaq Hospital

Rustaq hospital is one of the hospitals which is under Ministry of Health. It provides secondary health care level for people in South Batinah. The current building is inaugurated on December 14th 1994 to be a great develop in medical field. Rustaq Hospital has a medical professional expert trained staff who seeks to provide medical care 24 hour. In addition, Rustaq Hospital conducts workshops and conferences in the field of the medical sector. It also seeks to spread health community awareness. The hospital provides a top-quality healthcare for patients either in OPD or Emergency Medicine Department using cutting-edge technologies. The care is also extended to include the high intensive healthcare support in different units in Intensive Care Unit (ICU), Operation Theater (OT), Delivery Suit (DS), Renal Dialysis Unit (RDU), and Medical Rehabilitation Service.
Mission

Providing compassionate, high quality specialized services with accessible to the commuinty.

Vision

To be among the best tertiary healthcare organizations in the Sultanate of Oman by 2040.

History

In an attempt to provide best quality health services, and based on the efforts of achieving the health policies, objective and mission of the Ministry of Health, Rustaq hospital has been established to be a center of delivering excellence health care services for citizens in South Batinah Governorate. Rustaq Hospital offers its medical services for 6 Willayats ( Rustaq, Awabi, Nakhal, Wadi Al Mawel, Barka and Musana). Rusatq Hospital is located in Rustaq Willayat, the regional center of the South Batinah governorate, which is 160 km far from capital city, Muscat. According to National Center of Statistical Information, the population of Batinah South is 465210 in August 2021. The building and the structure of the hospital is designed according to the international criteria.

Services

Services provided by Rustaq Hospital

Accident and Emergency

Accident and Emergency

Emergency Medicine which contains a room to classify the emergency cases (triage room), 7 beds in the Emergency clinic, four beds for the resuscitation cases, four beds for the short-stays, two beds for the minor surgery, and one room for the quarantine (isolation room).

Read More
Quality Management & Patient Safety Department

Quality Management & Patient Safety Department

The vision of the department is to enhance the healthcare quality as to fulfill the needs and expectations of patients, their relatives, and all community with the highest standards. It is keen to develop and continuously update the services and staff of the hospital, confirming and assuring the key values they work on by providing high-standard healthcare. It also attempts to conduct researches and initiatives in order to offer outstanding services. This department focuses on analysis, monitoring, and improving the performance indicators of the hospital services. It also investigates and analyzes the incidents raised by the medical departments and other institutions. The department regularly makes questionnaires to study the satisfaction of both service-recipients (i.e. patients) and health care workers. The department is also responsible for reviewing and arranging the applied policies and protocols of Rustaq Hospital and following its function , besides the services of invention, continuous improvement, and drug safety.

Read More
Professional Development and Career Guidance

Professional Development and Career Guidance

Aims to support, enhance, and develop the professional competency of the healthcare workers through the continuous teaching and training programs. This department is conducting workshops, conferences, and regular and educational training courses for its staff of various categories in order to promote their Academic and behavioral level and to enhance their skills.

Read More
Infection Control and CSSD Services

Infection Control and CSSD Services

It develops the hospital program of controlling the infection, proposes the infection control policy and supervises its committees. It is also responsible for training the medical and Para-medical categories and other employees to deal with infection. Moreover, it arranges and prepares infection control programs , upon epidemics, at the Hospital and it defines the ways of applying

Read More
Information and Health Statistic Department

Information and Health Statistic Department

One of the most important and efficient Department in the hospital. Indeed, the hospital uses the computer system (Electronic Medical File) to facilitate the doctors and other employees’ works who provide healthcare. The electronic medical file is used to follow all the information of patients (examination, results, x-ray images, medical reports…). Also the patients are referred internally between the different departments within the hospital itself electronically, this is beside the outside electronic referrals (E-Referral) which classified the diseases using international code (ICD-10). One of the tasks done by this department is to prepare the daily, monthly, and annually statistical reports, including the comparative reports between the years. This department arrange the referrals to the specialized OPDs, surgical operations and endoscopic. This department is responsible to register the patients in the emergency and out patients OPDs. The Civil ID is the fundamentals to register any patients in the hospital.

Read More
Public Relation and Patient Services Department

Public Relation and Patient Services Department

Patient Services and Public Relation Department is one of most vital departments in the hospital which seeks to relate the patients with the different departments in the hospital either the medical or the administrative departments.

Read More
Educational and Training Services

Educational and Training Services

Rustaq Hospital is considered as one of the most important teaching hospitals, which is responsible for training the intern doctors and doctors enrolled in Oman Medical Specialty Board for its approved programs such as emergency medicine, orthopedics, general surgery, internal medicine, obstetrics & gynecology, and pediatrics. . . etc. Besides, the hospital provides the educational services for the students of Nursing College as well as teaching and training nurses during their Enhancement period using specialized teaching programs.

Read More
Electronic Services

Electronic Services

Rusatq Hospital provides electronic services such as SMS Messages to patients concerning appointments, electronic referrals to other hospitals , service of Nutrition catering . In addition, the service of booking appointments via WhatsApp application was launched, along with the service of complaints and suggestions. .so everyone may rise their complaints or suggestions electronically via the QR Code system, which is found in most of the hospital corridors. The complaints will be reviewed, and the necessary actions therefore will be taken by the Complaints Team of the hospital .

Read More

About


Rustaq hospital is one of the hospitals which is under Ministry of Health. It provides secondary health care level for people in South Batinah. The current building is inaugurated on December 14th 1994 to be a great develop in medical field. Rustaq Hospital has a medical professional expert trained staff who seeks to provide medical care 24 hour. In addition, Rustaq Hospital conducts workshops and conferences in the field of the medical sector. It also seeks to spread health community awareness. The hospital provides a top-quality healthcare for patients either in OPD or Emergency Medicine Department using cutting-edge technologies. The care is also extended to include the high intensive healthcare support in different units in Intensive Care Unit (ICU), Operation Theater (OT), Delivery Suit (DS), Renal Dialysis Unit (RDU), and Medical Rehabilitation Service.

Mission

Providing compassionate, high quality specialized services with accessible to the commuinty.

Vision

To be among the best tertiary healthcare organizations in the Sultanate of Oman by 2040.

History

In an attempt to provide best quality health services, and based on the efforts of achieving the health policies, objective and mission of the Ministry of Health, Rustaq hospital has been established to be a center of delivering excellence health care services for citizens in South Batinah Governorate. Rustaq Hospital offers its medical services for 6 Willayats ( Rustaq, Awabi, Nakhal, Wadi Al Mawel, Barka and Musana). Rusatq Hospital is located in Rustaq Willayat, the regional center of the South Batinah governorate, which is 160 km far from capital city, Muscat. According to National Center of Statistical Information, the population of Batinah South is 465210 in August 2021. The building and the structure of the hospital is designed according to the international criteria.

  • Internal Medicine / Cardiology
  • Renal Dialysis
  • General Surgery
  • Orthopedics
  • Pediatrics
  • Ophthalmology
  • ENT
  • Obstetrics & Gynecology
  • Dental
  • Anesthesiology / Intensive Care Unit
  • Physiotherapy
  • Radiology
  • Laboratory
  • Pharmacy
  • Nutrition
Accident and Emergency

Accident and Emergency

Emergency Medicine which contains a room to classify the emergency cases (triage room), 7 beds in the Emergency clinic, four beds for the resuscitation cases, four beds for the short-stays, two beds for the minor surgery, and one room for the quarantine (isolation room).

Read More
Quality Management & Patient Safety Department

Quality Management & Patient Safety Department

The vision of the department is to enhance the healthcare quality as to fulfill the needs and expectations of patients, their relatives, and all community with the highest standards. It is keen to develop and continuously update the services and staff of the hospital, confirming and assuring the key values they work on by providing high-standard healthcare. It also attempts to conduct researches and initiatives in order to offer outstanding services. This department focuses on analysis, monitoring, and improving the performance indicators of the hospital services. It also investigates and analyzes the incidents raised by the medical departments and other institutions. The department regularly makes questionnaires to study the satisfaction of both service-recipients (i.e. patients) and health care workers. The department is also responsible for reviewing and arranging the applied policies and protocols of Rustaq Hospital and following its function , besides the services of invention, continuous improvement, and drug safety.

Read More
Professional Development and Career Guidance

Professional Development and Career Guidance

Aims to support, enhance, and develop the professional competency of the healthcare workers through the continuous teaching and training programs. This department is conducting workshops, conferences, and regular and educational training courses for its staff of various categories in order to promote their Academic and behavioral level and to enhance their skills.

Read More
Infection Control and CSSD Services

Infection Control and CSSD Services

It develops the hospital program of controlling the infection, proposes the infection control policy and supervises its committees. It is also responsible for training the medical and Para-medical categories and other employees to deal with infection. Moreover, it arranges and prepares infection control programs , upon epidemics, at the Hospital and it defines the ways of applying

Read More
Information and Health Statistic Department

Information and Health Statistic Department

One of the most important and efficient Department in the hospital. Indeed, the hospital uses the computer system (Electronic Medical File) to facilitate the doctors and other employees’ works who provide healthcare. The electronic medical file is used to follow all the information of patients (examination, results, x-ray images, medical reports…). Also the patients are referred internally between the different departments within the hospital itself electronically, this is beside the outside electronic referrals (E-Referral) which classified the diseases using international code (ICD-10). One of the tasks done by this department is to prepare the daily, monthly, and annually statistical reports, including the comparative reports between the years. This department arrange the referrals to the specialized OPDs, surgical operations and endoscopic. This department is responsible to register the patients in the emergency and out patients OPDs. The Civil ID is the fundamentals to register any patients in the hospital.

Read More
Public Relation and Patient Services Department

Public Relation and Patient Services Department

Patient Services and Public Relation Department is one of most vital departments in the hospital which seeks to relate the patients with the different departments in the hospital either the medical or the administrative departments.

Read More
Educational and Training Services

Educational and Training Services

Rustaq Hospital is considered as one of the most important teaching hospitals, which is responsible for training the intern doctors and doctors enrolled in Oman Medical Specialty Board for its approved programs such as emergency medicine, orthopedics, general surgery, internal medicine, obstetrics & gynecology, and pediatrics. . . etc. Besides, the hospital provides the educational services for the students of Nursing College as well as teaching and training nurses during their Enhancement period using specialized teaching programs.

Read More
Electronic Services

Electronic Services

Rusatq Hospital provides electronic services such as SMS Messages to patients concerning appointments, electronic referrals to other hospitals , service of Nutrition catering . In addition, the service of booking appointments via WhatsApp application was launched, along with the service of complaints and suggestions. .so everyone may rise their complaints or suggestions electronically via the QR Code system, which is found in most of the hospital corridors. The complaints will be reviewed, and the necessary actions therefore will be taken by the Complaints Team of the hospital .

Read More

Resources


Organizational Structure

Contacts and Locations


Address

it is located northern the town center Rustaq in a place called Borj Al redah.

Office Numbers
Operator
Operator
Operator
Office of the Executive Director
Office of the Executive Director
Public Relation department
WhatsApp Pharmcy
WhatsApp Birth and Death
WhatsApp OBS & GYNECOLOGY
Quality department
pharmcy
OBS & GYNECOLOGY clinic
OBS & GYNECOLOGY wards
delivery suite
ortho clinic
ENT CLINIC
EYE CLINIC
SURGICAL CLINIC
General medicine
medicine wrads
surgical wards
paediatrics wards
paediatrics clinic
blood bank
lab
Medical record department
Medical report
birth and death
infection control
x-ray department
Renal Dialysis unit
nurssing office
social worker
Emergency Numbers
Emergency number
Opening Hours
Closed - Show working hours
Monday
7:00 AM-2:00 PM
Tuesday
7:00 AM-2:00 PM
Wednesday
7:00 AM-2:00 PM
Thursday
7:00 AM-2:00 PM
Sunday
7:00 AM-2:00 PM

Address

One of the administrative sections to Rustaq hospital is located in the east of the main building of hospital in(the campus of the Directorate General of Health Services in South Batinah).

Office Numbers
administrative affairs and finance office
extention
finance
Fax Numbers
administrative affairs and finance fax
Opening Hours
Closed - Show working hours
Monday
7:00 AM-2:00 PM
Tuesday
7:00 AM-2:00 PM
Wednesday
7:00 AM-2:00 PM
Thursday
7:00 AM-2:00 PM
Sunday
7:00 AM-2:00 PM

Address

Located eastern of the main building of hospital in the campus of the Directorate General of Health Services in South Batinah)

Office Numbers
CG&PROPATIONL DEVELOPMENT DEP
OFFICE
Opening Hours
Closed - Show working hours
Monday
7:00 AM-2:00 PM
Tuesday
7:00 AM-2:00 PM
Wednesday
7:00 AM-2:00 PM
Thursday
7:00 AM-2:00 PM
Sunday
7:00 AM-2:00 PM

Address

Located on the south side of the main building of the hospital.

Opening Hours
Closed - Show working hours
Monday
7:00 AM-2:00 PM
Tuesday
7:00 AM-2:00 PM
Wednesday
7:00 AM-2:00 AM
Thursday
7:00 AM-2:00 PM
Sunday
7:00 AM-2:00 PM

Address

Located on the western side of the main building the hospital.

Office Numbers
EMERGENVY DEP
extention
extention
Emergency Numbers
رقم الطوارئ
Opening Hours
Closed - Show working hours
Monday
7:00 AM-7:00 AM
Tuesday
7:00 AM-7:00 AM
Wednesday
7:00 AM-7:00 AM
Thursday
7:00 AM-7:00 AM
Friday
7:00 AM-7:00 AM
Saturday
7:00 AM-7:00 AM
Sunday
7:00 AM-7:00 AM
;
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